One company and ManageMy We have partnered to help insurance companies leverage digital payment capabilities.
This collaboration brings together One Inc Payment claims and Premiumpay Network, which enables digital payments for native insurance, and ManageMy’s platform For insurers, which enables digital experiences across sales, service and claims, the companies said on Thursday (April 2). press release.
This combination will allow carriers using the ManageMy platform to connect directly to the One Inc network, facilitating digital payments, according to the release.
With these capabilities, carriers can accept premiums and disburse claims through digital wallets, instant payments, virtual cards and instant money transfers, according to the release.
Because One Inc’s platform is designed specifically for the insurance industry, it can handle multi-party transactions such as lienholder and mortgage payments, the statement said.
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“Together, we are expanding the network to encompass the carrier experience and making it easier than ever for carriers to deliver on the promise of insurance,” One Inc. CEO. Ian Drysdale He said about the partnership in the press release.
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Manage my revenue manager Stuart Johnston Since payments are the most common touchpoint for policyholders, the payment experience can make the difference between retaining or losing a customer, he said in the release.
“Our partnership with One Inc provides our carrier customers with the deep front-end they need to deliver superior digital experiences to their policyholders,” Johnston said.
the PYMNTS INTELLIGENCE and Ingo Payments Cooperation “Demand for Instant Insurance: Why Speed is the New Trust“I found that in the insurance industry, speed of payment now determines trust, loyalty and leadership.
Fast payments increase customer satisfaction more than any other factor, while slow payments cost insurers goodwill, renewals and retention, according to the report.
Over the past five years, Insurance industry It has evolved from traditional paper-based processes to a digitally driven ecosystem in which payments, digitization and connectivity define competitive advantage, One Inc.’s Drysdale wrote in a PYMNTS e-book “Over/Under 2025: Bets that paid off“.
Change occurred quickly, Drysdale wrote. “First, insurance payments quickly became strategic starting in 2020 when printing checks from the office was no longer possible. Second, boards and CEOs began to view payments as an efficiency multiplier as well as customer experience and generational requirements,” he wrote.
